Q1: Are you trading company or manufacturer ?
A: We are factory.
Q2:What is your power range of your diesel generator?
A: we can provide power from 8KVA-4000KVA and comprehensive power solutions for you.
Q3: How long is your delivery time?
A:4-6 weeks.
Q4: What's your MOQ?
A:1 set.
Q5: What is your warranty period?
A: Our warranty period is 1 year or 1000 running hours whichever comes first. But based on some special project, we can extended our warranty period.
Q6: Do you offer OEM service?
A: Yes.
Q7:Can the generators be customized?
A: Yes. Our generators can be customized depending on customer's detailed requirements. We can supply generators for home use, inudstrial projects, buildings,hospital,data center,mining, power station, etc. The generators we supply is suitable for indoor and outdoor use, lower and high temperature environment.
Q8:How about quality control in your factory?
A:We strictly operate full QC process,such as incoming inspection,process inspection,final inspection. Each engine and alternator etc. must be tested in production line.
Q9: How could I trust you?
A: Diesel Service & Supply stands behind the quality of all the generators and industrial power equipment we sell. If you are not convinced by the pictures, videos, check-in reports, load tests, customer experiences and sales associates’ knowledge about the generator you are interested in, then we invite you to come visit our expansive yard and shop facility to witness a load test and see the professional operation we have going on here.
Q10: After i receive the genset what should i do ?
A: After you got the generator, please read the operation manual carefully.
The User's Manual come with the generator. With Operation, Installation , maintenance and repair guide.
